Millennium Capital and Recovery Corporation® Receives Kaizen Award from Toyota Financial Services
Acknowledgement of Firm’s Commitment to Continuous Improvement
HUDSON, OH – Millennium Capital and Recovery Corporation closed 2017 with a bang by earning the prestigious Kaizen Award from Toyota Financial Services (TFS). The Hudson, Ohio based firm was recognized for its continuous innovation and pursuit of excellence in the recovery and skip tracing space.
The award was presented at Toyota Financial Services’ 2017 Supplier Summit at Toyota’s new 2.1 million square-foot North American headquarters in Plano, Texas on November 27, 2017. In the remarks leading up to the announcement about Millennium, James Kimmons, Supplier Relationship Manager, and Leonieze Brewer, Supplier Relationship Sr. Analyst, both for Toyota Financial Services noted several key points of distinction for Millennium Capital and Recovery Corporation, including:
• Millennium’s constant pursuit of improvement, and never being complacent
• Millennium’s leadership in bringing new ideas forward ahead of the industry, including Millennium’s forward-thinking ComplianceFIRSTTM no-fee-to-consumer model
• Millennium’s revolutionary revamping of the redemptions process with focus on consumer satisfaction
• Millennium’s dedication to real-time dashboards and analytics
“We are very honored to receive the prestigious Kaizen Award from Toyota Financial Services. Toyota’s recognition of our commitment to continuous improvement means so much to everyone at Millennium,” said Jayne R. Bronchetti, President of Millennium Capital and Recovery Corporation. “It is a privilege to be a partner with such an outstanding organization as Toyota Financial Services.
Kaizen is the concept of “continuous improvement” with a focus on improving all functions and involving all processes and employees from the assembly line workers to the CEO. Toyota is famous for adopting and perfecting kaizen. Known as “The Toyota Way,” it is a system designed to provide the tools for people to continually improve their work, consisting of two core principles: continuous improvement and respect for people.
About Millennium Capital and Recovery Corporation® (MCRC)
Millennium Capital and Recovery Corporation was founded in 1999 and is a leader in the recovery management industry serving consumer lenders on a national basis. The Company provides a full-range of services that include nationwide recovery management, skip tracing, impound negotiation, transportation, and industry-leading proprietary ComplianceFIRST SolutionsTM program. Millennium is a Women’s Business Enterprise (WBE) and has achieved the Service Organization Controls (SOC 2) Type 2 Internal Audit certification for six consecutive years. Headquartered in Hudson, OH, a suburb of Cleveland, Millennium is a privately-held company. For more information, visit NationwideRecoveryManagers.com or call 877.500.6272.
About Toyota Financial Services
Toyota Financial Services (TFS) is the finance and insurance brand for Toyota in the United States, offering retail auto financing and leasing through Toyota Motor Credit Corporation (TMCC) and Toyota Lease Trust. TFS also offers extended service contracts through Toyota Motor Insurance Services (TMIS). The company services Lexus dealers and customers using the Lexus Financial Services brand. TFS currently employs approximately 3,100 associates nationwide, and has assets totaling over $120 billion. It is part of a worldwide network of comprehensive financial services offered by Toyota Financial Services Corporation, a wholly-owned subsidiary of Toyota Motor Corporation. We announce material financial information using the investor relations section of our website (www.toyotafinancial.com) and SEC filings. We use these channels, press releases, and social media to communicate about our company, our services and other issues. While not all information we post on social media is of a material nature, some information could be material. Therefore, we encourage those interested in our company to review our posts on Twitter at www.twitter.com/toyotafinancial.