Millennium Capital and Recovery Corporation® (MCRC) announced that it recently completed a major enhancement to its business continuity program and disaster recovery plan to ensure the availability of essential services to its consumer lender customers and to minimize risk and impacts that can be caused by interruption of business activities.
The Company’s plans follows industry best practices and are focused on key scenarios related to loss of technology, vendors, facilities, infrastructure or human resources. Plans were developed after the completion of a business impact risk analysis that identified and prioritized business processes, identified critical systems, set recovery time objectives, and identified potential impacts and dependencies.
President and CEO Robert J. Bronchetti stated, “A formal crisis management team has been identified to lead our staff through any type of disaster that may threaten the ability of the company to provide critical services to our customers. We are committed to this ongoing effort to ensure protection and continuity of our business operations.”
MCRC also developed a pandemic plan that identifies activities that may be needed if a health crisis was to materialize, which addresses the potential service loss of personnel resources. The establishment of an emergency operations center has also been a key focus of the company’s response procedures.
About Millennium Capital and Recovery Corporation®
Millennium Capital and Recovery Corporation was founded in 1999 and is a leader in the recovery management industry serving consumer lenders on a national basis. The company provides a full-range of recovery services that include nationwide recovery management, skip tracing, impound negotiation, transportation, and industry-leading proprietary ComplianceFIRST SolutionsTM program. Millennium is a certified Women’s Business Enterprise (WBE) and has achieved the Service Organization Controls (SOC 2) Type 2 Internal Audit certification for five consecutive years. Headquartered in Hudson, Ohio, a suburb of Cleveland, Millennium is a privately-held company. For more information, visit NationwideRecoveryManagers.com or call 877.500.6272.