Millennium is The Only Continuously 100% Certified
Outsourced National Recovery Manager
Every Year Since the Inception of SOC 2, Type 2

SOC2 TYPE 2 AUDIT

2012

SOC2 TYPE 2 AUDIT

2013

SOC2 TYPE 2 AUDIT

2014

SOC2 TYPE 2 AUDIT

2015

SOC2 TYPE 2 AUDIT

2016

SOC2 TYPE 2 AUDIT

2017

6 Consecutive Years of SOC 2, Type 2 Audits

Industry-Leading Regulatory and CFPB Compliance for America’s Top Brand Name Lenders

Auto captives and the nation’s Top 20 lenders choose to partner with Millennium not only because of our performance, but because of our commitment to excellence in regulatory and CFPB compliance, and the protection of their brand. 


SOC 2, Type 2 Audit Certified

Multiple layers of security, Millennium’s SOC 2 TYPE 2 covers all applicable Trust Principles:
SECURITY | AVAILABILITY | PROCESSING INTEGRITY | CONFIDENTIALITY | PRIVACY.

Type 2 is a comprehensive audit conducted by independent AICPA over an extended timeframe, not just a point in time.

Request a copy of Millennium’s SOC 2, Type 2 audit

Millennium’s comprehensive Compliance Management System (CMS) sets the bar for outsourced recovery providers in the auto finance industry when it comes to regulatory and CFPB compliance

Comprehensive Regulatory and CFPB Compliance Management System (CMS)

Millennium’s comprehensive regulatory and CPFB Compliance Management System (CMS) sets the bar for outsourced recovery providers in the auto finance industry. Comprehensive and in-depth, our CMS address areas of significant interest to lenders.

Get inside our CMS

Millennium's innovative consumer-focused solution – no-fees-to-consumer model

ComplianceFIRSTTM Solutions

Our innovative consumer-focused solution – no-fees-to-consumer model – reduces costs and risks, and streamlines the NOI letter process. And, we were presenting it as a solution to lenders long before the CFPB compliance guidelines on personal property and storage fees.

Learn more about Millennium’s all-in, no-fees-to-consumer model

Most Rigorous Agent Vetting

One of the most rigorous vetting processes in the industry, Millennium sets the standard for outsourced national forwarders. The most comprehensive application combined with extensive review process, onboarding training, and regular inspections, verification, and compliance updates provide you with the most compliant network available.

Learn More About Millennium’s Comprehensive Vetting Process

Every Millennium staff member and independent repossession subcontractor successfully complete independent 3rd party compliance training annually through Hudson Cook's Recovery Standards Training.

Compliance Training

Every new team member and repossession subcontractor successfully completes independent 3rd party regulatory and CFPB compliance training through Hudson Cook’s Recovery Standards Training.  

Learn More About Our Partnership with Hudson Cook

Reputation Management

Millennium serves as an extension of you, the lender. We take that role very seriously. We protect your brand through our one-of-a-kind consumer integration system and our consumer-focused resolution strategies.

Learn More About Our Consumer-Focused Protection of Your Brand

Data security is priority #1 at Millennium and our network, servers, and data are protected with SSL core technology encryption. Millennium's systems are third party penetration tested.

Data Security is Priority #1

Data security is priority #1. Our network, servers, and data are protected with SSL core technology encryption. Millennium’s systems are third party penetration tested.

Get a Copy of Our Most Recent PenTest

Millennium's redundant networks, facilities, multi-layered generators, and business continuity and disaster recovery plans (BCDR) ensure smooth operations

Secured, Backed up, and Backed up Again

Redundant network and data keep systems running – even when the unexpected happens. Beyond that both our primary and redundant facilities are backed up by multi-layered generators. All documented in our SOC 2, Type 2 audited Business Continuity and Disaster Recovery (BCDR) Plans.

Ask for More Information About our BCDR Plans

100% paperless workflow. Millennium's management of assignments is paperless to keep any PII secure.

100% Paperless Workflow

100% paperless workflow. Our management of assignments is paperless to keep any PII secure.

Find Out More About How Millennium Converted to Paperless