HUDSON, OH – Millennium Capital and Recovery Corporation has received the Recovery Services Excellence Award from Toyota Financial Services, one of the largest captive auto finance companies.
The award is part of Toyota’s ongoing performance award program which is intended to drive performance results and a competitive spirit amongst Toyota’s recovery service vendors.
The award recognizes a vendor’s recovery performance results and compliance and includes a “traveling trophy” that resides in the home office of the current champion for the quarter.
“Millennium is proud to be a long-term partner with Toyota. Our focus is always on providing best in class performance, industry-leading compliance, and world-class service. Toyota’s standards of excellence have contributed toward our achieving the highest level of standard for both performance and compliance,” said, Jayne R. Bronchetti, president of Millennium Capital and Recovery Corporation, the only recovery management and skip tracing firm to ever receive the Kaizen Award from Toyota Financial Services (2017).
Bronchetti added, “We are honored to receive the recognition from Toyota Financial Services. This Recovery Services Excellence Award is truly a team effort encompassing all areas of our business and embodying our teams’ commitments to leveraging technology to drive recovery performance, and to delivering excellence in compliance.”
Millennium’s chief managing officer Jeffrey Marsh went on to say, “Millennium is dedicated to providing value enhancement, process improvement, and successful partnership strategies to our customers. It is a privilege to be a partner with such an outstanding organization as Toyota Financial Services.”
Scott Wilson, chief operating officer at Millennium said, “We are experiencing industry-changing improvements in recovery performance through the use of technology that is turning high volume transactional data into actionable information and business intelligence that drive our recovery decisioning, and it’s paying off for Millennium’s customers by raising the bar on attainable results.”
Diana Moeglin, vice president of business operations added, “We are proud of our team’s ability to deliver consistent and reliable compliance month after month to meet Toyota’s high standards for all providers. Our performance has been made possible by our recently completed technology platform designed to manage both the placement of assignments as well as our post-recovery performance. We fully expect our performance in these areas to continue to excel as our dedicated staff becomes more knowledgeable in the use of this technology and the related exception reporting.”
About Millennium Capital and Recovery Corporation® (MCRC)
Millennium Capital and Recovery Corporation was founded in 1999 and is a leader in the recovery management industry serving consumer lenders on a national basis. The Company provides a full range of services that include nationwide recovery management, skip tracing, impound negotiation, vendor management solutions, and industry-leading proprietary ComplianceFIRST SolutionsTM program. Millennium is a Women’s Business Enterprise (WBE), is a recipient of the Kaizen Award from Toyota Financial Services, and has achieved the Service Organization Controls (SOC 2) Type 2 Internal Audit certification for seven consecutive years. Headquartered in Hudson, OH, a suburb of Cleveland, Millennium is a privately-held company. For more information, visit NationwideRecoveryManagers.com or call 877.500.6272.
About Toyota Financial Services Toyota Financial Services (TFS) is the finance and insurance brand for Toyota in the United States, offering retail auto financing and leasing through Toyota Motor Credit Corporation (TMCC) and Toyota Lease Trust. TFS also offers extended service contracts through Toyota Motor Insurance Services (TMIS). The company services Lexus dealers and customers using the Lexus Financial Services brand. TFS currently employs approximately 3,100 associates nationwide, and has assets totaling nearly $120 billion. It is part of a worldwide network of comprehensive financial services offered by Toyota Financial Services Corporation, a wholly-owned subsidiary of Toyota Motor Corporation. We announce material financial information using the investor relations section of our website (www.toyotafinancial.com) and SEC filings. We use these channels, press releases, and social media to communicate about our company, our services and other issues. While not all information we post on social media is of a material nature, some information could be material. Therefore, we encourage those interested in our company to review our posts on Twitter at www.twitter.com/toyotafinancial.